Technica-Zen IAPP Training Terms and Conditions

Please be sure to read these “Terms and Conditions” before registering for IAPP Training (“training”). The Terms and Conditions set forth the terms and conditions for when individuals or organizations registering for training services (“participants”) provided by Technica-Zen Co., Ltd. (“the Company”, address: 23-45-205, Iwazono-cho, Ashiya City, Hyogo Prefecture, Japan).

By clicking the “Submit” button on the registration screen of the Company’s website, you agree to be bound by the Terms and Conditions. If you cannot agree to these Terms and Conditions, please immediately discontinue the registration process.

1. Training Overview

The Company provides training in the following formats:

＜Group Training＞

Training is conducted in a classroom format where participants gather at designated training venues and proceed through interactive dialogue between instructors and participants in a face-to-face setting.

＜Corporate Training＞

Training is provided by dispatching instructors to the participant’s organization or company, delivered either in-person or online.

＜Online Training＞

Training is conducted in a format where participants join remotely from their own PCs or tablet devices, proceeding through real-time dialogue with instructors.

2. Training Fees

Training fees for each training course are currently only available upon request. Please contact us through our Contact Us or IAPP Training Registration Form.

3. Participant Rights

Participants shall receive and possess the course materials used in the training upon participation. Participants who complete the entire training process shall be entitled to receive a certificate of completion.

4. Participant Responsibilities

Participants shall comply with the following matters unless explicitly excluded in this document:

• Provide reasonable cooperation with the Company regarding all matters related to the training provided by the Company.
• Provide the Company and its employees, agents, consultants, and (sub)contractors with information required by the Company for conducting the training (including but not limited to participant details) and ensure that such information is complete and accurate.
• While the Company provides training materials to participants, all copyrights and other proprietary rights to all training materials belong to IAPP, based in New Hampshire, USA, and training materials are considered IAPP’s confidential information. Participants may use these training materials solely for the purpose of attending and completing the training services provided by the Company. Participants must cease all use of training materials if they fail to comply with the obligations set forth in these Terms and Conditions.
• Training materials may not be reproduced except as necessary for the purpose of completing the training.
• No lending, leasing, sublicensing, translation, merging, addition, or any other modification of training materials is permitted.
• Creation of derivative works such as substitution or alteration of all or part of the training materials, addition of training materials or parts of other training materials to other materials, or incorporation into other materials is not permitted.
• Manage the use of training materials and ensure that employee participants or representatives use them in accordance with the compliance requirements of these Terms and Conditions.
• When reproducing all or part of the training materials, regardless of the medium of reproduction, the Company and/or IAPP must be indicated as the copyright holder.
• Removal, alteration, concealment, etc. of copyright notices and other notices or marks displayed on training materials is prohibited.
• Without prior written consent from the Company, no part or all of the training materials may be provided or made available to third parties.
• For corporate training implementation, provide the Company with (a) transportation, training space and equipment necessary for conducting the training, and (b) facilities notified in advance to the customer (or participants where applicable).
• Online training utilizes web conferencing services using cloud computing. The Company provides this service with reasonable commercial efforts, and participants must establish adequate environments for using this service in advance. Even if partial or complete service provision cannot be received due to causes not attributable to the Company, participants cannot seek refunds of training fees, damages, or any other liability from the Company.
• Recording or audio recording (regardless of videotape, audiotape, or other media) by participants during training is prohibited.
• Acts such as not following instructions from instructors or the Company during training, acts that interfere with course operations, and disruptive behavior toward other participants are prohibited. Failure to comply may result in measures such as mid-course dismissal or refusal of future participation. In such cases, training fees will not be refunded.
• Except for rights explicitly granted to participants in the Terms and Conditions, all rights are reserved to the Company and/or IAPP, and no implicit rights exist.

5. Training Cancellation

＜Cancellation by Participants＞

If you cancel after registration due to your own circumstances, the following cancellation fees will be charged:

• 13 days to 7 days before the event date: 50% of the training fee
• From 6 days before to the day of the event: Full training fee 

*However, regardless of the above, for registrations at promotional rates, a cancellation fee of the full training fee (100%) will be charged simultaneously with the registration.

＜Cancellation by the Company＞

The Company may cancel training at any time without additional liability to participants or other proxy participants. If training is cancelled by the Company, the Company will propose alternative training dates and refund the full amount of training fees paid. The training confirmation period is generally 2 weeks before the training date.

*Registrations from competitors and related parties may be declined.

6. Intellectual Property Rights

• All intellectual property rights arising from or related to various training programs (including related training materials) shall continue to be the property of the Company or its licensors. The Company grants participants a perpetual, non-exclusive, non-transferable, royalty-free license to use the training materials solely for the purpose of attending this training and personal educational use. Participants shall not (a) use the training materials commercially, (b) grant sublicenses to third parties, or (c) use them for the benefit of others, and shall not allow any third parties to do so.
• In these Terms and Conditions, “intellectual property rights” means patents, trademarks, trade names, design rights, copyrights, confidential information, know-how rights, and other intellectual property rights, in all cases including registrations for their grant regardless of registration status and any rights or forms of protection having equivalent or similar effects existing anywhere in the world.
• Except as explicitly set forth in these Terms and Conditions, no authority regarding training materials should be granted to participants.

7. The Company’s Legal Liability

These Terms and Conditions do not limit or exempt liability for misconduct due to the Company’s intentional acts or gross negligence, nor do they exempt other Company liabilities that cannot be legally exempted. Regarding provisions related to the use of services under these Terms and Conditions and other contractual matters, the Company shall not be liable for the following:

• Loss of income
• Loss of business revenue or business/contract opportunities
• Business interruption
• Loss of use of funds or expected savings
• Loss of information
• Loss of opportunities, goodwill, or reputation
• Data loss, damage to data, or data corruption
• Losses or damages arising from breach of contract or other causes

The Company’s legal liability regarding infringement of third-party intellectual property rights is limited to rights infringement within Japan.
The scope of compensation for which the Company is liable shall be direct and ordinary damages only, and the Company shall bear no responsibility for indirect damages or similar. The upper limit shall be the amount paid under this contract.
These Terms and Conditions define all obligations and responsibilities of the Company regarding the provision of training and training materials, and except as provided in these Terms and Conditions, no conditions, warranties, representations, or other agreements having binding force on the Company, whether express or implied, shall exist.

8. Payment Terms

• Payment method: “Bank transfer” or “Invoice payment.” Consumption tax and transfer fees are borne by the participant.
• Regarding invoice issuance timing and payment due dates, the principle is month-end closing of the training implementation month with payment due by the end of the following month.
• If training is not held, the Company will process refunds.

9. Service Suspension

When the following situations occur, the Company may immediately send written notice to participants and suspend service usage:

• All rights granted to participants are suspended.
• Participants must cease all acts permitted under these Terms and Conditions.
• Participants must immediately pay the Company any money owed to the Company under these Terms and Conditions.

When service usage is suspended, the following provisions shall apply:

• All rights granted to participants are suspended.
• Participants must cease all acts permitted under these Terms and Conditions.
• Participants must immediately pay the Company any money owed to the Company under these Terms and Conditions.

10. Service Termination (End of Service Provision)

• The Company may discontinue the provision of this service before the contract expires by notifying users, without obtaining prior consent from users.

11. Transfer of Rights and Obligations, etc.

These Terms and Conditions impose obligations on participants, the Company, or their successors and assignees. Participants may not transfer, assign, pledge as security, or otherwise dispose of all or part of the rights or obligations under these Terms and Conditions without prior written consent from the Company. The Company may transfer, assign, pledge as security, sublicense, or otherwise dispose of all or part of the rights or obligations under these Terms and Conditions at any time during the service provision period.

12. Force Majeure

Even if the Company’s non-performance or delay in performance of obligations occurs due to events beyond reasonable control (“force majeure events”), the Company shall not bear legal responsibility or obligation. Force majeure events include all activities, events, or accidents beyond reasonable control (including communication network failures). While force majeure events persist, the Company’s business performance shall be deemed temporarily suspended, and performance deadlines shall be postponed for that period. The Company shall make reasonable efforts to terminate force majeure events or find ways to enable performance of obligations regardless of force majeure events.

13. Waiver

During the service provision period, even if the Company does not demand performance of participants’ obligations or does not exercise rights held by the Company, the Company shall not be deemed to have waived such rights, and participants’ obligations shall not be exempted. Even if the Company waives rights related to a participant’s breach of contract liability, this does not constitute a waiver of rights related to subsequent breach of contract liability by that participant. Regarding these Terms and Conditions, waiver of rights by the Company shall have no effect unless explicitly stated in writing that rights are being waived.

14. Miscellaneous

Even if all or part of these Terms and Conditions are deemed to have no effect or legal enforceability by authorities or others, the validity of other provisions of these Terms and Conditions shall not be affected. These Terms and Conditions shall be governed by Japanese law, and the Company and participants agree that the Kobe District Court of Japan shall have exclusive agreed jurisdiction for first instance proceedings.

15. Disclosure Based on Specified Commercial Transactions Act

• Business operator: Technica-Zen Co., Ltd.
• Address: 23-45-205 Iwazono-cho, Ashiya City, Hyogo Prefecture 659-0013
• Phone number: (+81)797-52-9139 (Weekdays 9:00-17:30 JST)
• Mail-order business manager: Takaya Terakawa
• Training fees: Listed for each training (includes consumption tax)
• Payment method: Listed in Terms and Conditions “8. Payment Terms”
• Payment deadline: Listed in Terms and Conditions “8. Payment Terms”
• Service provision timing: Listed for each training
• Cancellation method: Listed in Terms and Conditions “5. Training Cancellation”
• Email address: member@technica-zen.com
• Website address: https://technica-zen.com/en/iapp-official-training/

16. Complete Agreement

These Terms and Conditions and all provisions referenced in these Terms and Conditions represent the complete agreement between the Company and participants regarding training applications, and take precedence over any prior oral or written agreements. Neither party shall be bound by any oral or written representations, agreements, or promises exchanged between the Company and customers prior to these Terms and Conditions, except for the express provisions of these Terms and Conditions. Regarding untrue representations made orally or in writing to the other party prior to the date of agreement to these Terms and Conditions (unless fraudulent false notice was given), neither party shall have any remedy for such representations, and the other party’s remedies shall be limited to those based on breach of contract provisions set forth in these Terms and Conditions.

17. Right to Amend and Modify These Terms and Conditions

The Company has the right to revise and modify these Terms and Conditions.

18. Personal Information

Personal information provided on this website (“personal information”) will be used for reference in our future course operations and for providing various information guidance. For other matters regarding personal information handling, please refer to our Company Privacy Notice (https://technica-zen.com/en/privacynotice/).

• Personal information provided will not be disclosed to third parties except with the individual’s consent or as required by law.
• The Company may outsource operations to other companies within the scope necessary to achieve the purpose of use. In such cases, we will conclude contracts regarding handling with outsourcing partners and provide appropriate supervision.
• For requests regarding disclosure of personal information, correction when such information is incorrect, or complaints, please contact our Company Compliance Department in writing.

Contact Information for Personal Information Handling:
23-45-205 Iwazono-cho, Ashiya City, Hyogo Prefecture 659-0013
Tel: (+81) 797 52 9139
Fax: (+81) 797 57 4509
Technica-Zen Co., Ltd. Compliance Department

19. Consumer Contract Act

When participants are consumers, if any provision or part thereof is found to be unfair under the Consumer Contract Act (Act No. 61 of May 12, 2000), such provision or part thereof shall be interpreted narrowly so as not to be unfair. If such provision or part thereof cannot be interpreted narrowly, the first part of Article 14 of these Terms and Conditions shall apply.

20. Surviving Provisions

Regardless of the reason, when the provision of training services by the Company or these Terms and Conditions are cancelled or terminated, among the provisions of this Terms and Conditions, those that are explicitly or implicitly intended to take effect after such termination or continue to be effective (including but not limited to the provisions of Article 4 (Participant Responsibilities), Article 6 (Intellectual Property Rights), Article 8 (Payment Terms), and Articles 14 (Miscellaneous) through 19 (Consumer Contract Act)) shall continue to remain validly in effect.